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Aftercare & Maintenance Services

About the Service

Handover should leave you with useful information about your home. Agreed aftercare may include outstanding-item coordination, adjustments, replacement sourcing and help planning maintenance. Ongoing support is scoped and charged separately. Snagging and outstanding-item records, Relevant warranties and care information, Agreed adjustment and replacement support, Separately arranged maintenance coordination. The deliverables, responsibilities and fees are agreed in your project proposal.

Our approach to property maintenance and post-construction aftercare focuses on identifying issues early, preserving finishes and helping interiors continue to function as intended. Support may include minor repairs, decorative maintenance, joinery adjustments, FF&E updates and the review of elements affected by normal wear.

Our Dedication

Our commitment does not end at handover. We believe successful interiors should continue to perform well through everyday use, which is why our aftercare approach prioritises responsiveness, quality and attention to detail. Each property is reviewed in relation to its original design, materials and practical requirements so that maintenance work feels consistent with the space rather than added as an afterthought. Whether supporting a private home, workplace or hospitality environment, we aim to resolve issues efficiently and provide clear guidance on ongoing care.

Aftercare is most effective when it is treated as an extension of the design and construction process. Materials settle, high-use areas experience wear and the needs of occupants can change after a space has been in use for some time.

Periodic inspections and planned maintenance can help identify small issues before they develop into more disruptive repairs.

In a residential property, this may involve adjustments to bespoke joinery, decorative finishes, fittings, lighting or furniture. In offices, restaurants, clinics and other commercial environments, maintenance may focus on high-traffic surfaces, operational wear and keeping customer-facing spaces consistently presentable.

Long-term aftercare can also support properties as their operational or lifestyle requirements evolve. Furniture layouts may change, new equipment may be introduced, storage needs can increase and certain finishes may need refreshing as part of normal use.

Where appropriate, existing layouts, joinery and interior elements can be reviewed to determine whether an adjustment, repair or more substantial upgrade is the best solution.

Accanto’s wider in-use process also includes support for FF&E replacement, periodic maintenance, energy performance reviews and post-occupancy evaluation.

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